What Spring Conferences Revealed About the Future of Employee Health

May 7, 2025

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World Class Health

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This spring, World Class Health had the opportunity to engage with benefit leaders, HR executives, and consultants at some of the most impactful events in our industry. From New York to San Diego, Nashville to Chicago, one thing became increasingly clear: the future of employee healthcare is being actively redefined and employers are leading the way.

We began our journey at The Conference Board’s Annual Employee Health Care Conference, held in both New York and San Diego. As the conference celebrated its 25th year, the theme of discovering “breakthroughs” resonated strongly. Employers are no longer making small adjustments—they’re thinking more strategically about how to design benefits that are proactive, data-driven, and tailored to a globally diverse workforce. Conversations focused on building solutions that meet employees where they are, with the right care, at the right time.

At the Business Group on Health Annual Conference in Nashville, that theme of access and personalization came to life in a special way. Our Chief Medical Officer, Dr. Kumar Dharmarajan, and Kate Verbeck, Director of Benefits at HSM Solutions, delivered a joint session on Reducing Financial and Geographic Barriers to Quality. They shared how innovative Center of Excellence models are helping employers expand access to world-class care, especially for remote or underserved populations. The discussion underscored a growing recognition: equitable care is not only possible, it’s becoming a business imperative.

We continued the conversation at the Lockton Global Benefits Forum, where multinational employers explored what it means to deliver high-value care on a global scale. With workforces that span continents, cultures, and regulatory environments, employers are looking for scalable solutions that still feel personal. Our model, built to deliver clinical quality, cultural relevance, and seamless navigation, is uniquely positioned to meet that challenge.

In early May, we wrapped up the season at the Midwest Business Group on Health Annual Conference in Chicago. With a focus on transparency and accountability, the event sparked important dialogue around healthcare costs, vendor performance, and the evolving role of benefit leaders as fiduciaries. Employers are asking tougher questions, and rightfully so. They want partners who deliver measurable value, not just services.

Across all five events, the message was consistent: healthcare strategies must evolve. Today’s employees expect more than access. They expect outcomes, relevance, and respect for their individual needs. And benefit leaders are responding by seeking partners who can help them deliver all three.

At World Class Health, we’re proud to be part of this movement. Our global Centers of Excellence network, combined with our commitment to clinical quality and member experience, is designed to meet the moment. We’re excited by the direction this industry is heading and even more excited to help lead it forward.

If we didn’t get the chance to connect with you this spring, we’d love to continue the conversation. Visit www.worldclasshealth.com to learn how we’re partnering with employers to reimagine what’s possible in employee healthcare.

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